FAQ

Getting started is simple and quick. To create your account, navigate to our homepage and find the "Sign Up" button. You will be prompted to provide some basic information, such as your email address, and to create a secure password. The entire process is designed to take just a few minutes. Once registered, you are instantly eligible for our welcome offer, giving you immediate access to the action. Ensure you are located in one of the 33 U.S. states where we operate to complete your registration successfully.

As a new player at 4Cx Casino, you are greeted with a generous welcome package designed to get you straight into the game. Upon successful registration, your account is automatically credited with 100 Gold Coins (GC) and 4.44 in 4C Cash. There is no need to enter a code or make a purchase. Gold Coins are for fun play, while 4C Cash can be used in our sweepstakes competitions. Any winnings from 4C Cash are redeemable for real cash prizes after meeting our straightforward playthrough requirement.

4Cx Casino streamlines the bonus experience by eliminating the need for complex codes for our main offers. The sign-up bonus of 100 Gold Coins and 4.44 4C Cash is applied to your account automatically after you register. We also offer other promotional opportunities, such as our mail-in Alternative Method of Entry (AMOE) and referral rewards, which do not require codes. For special social media contests or limited-time events, a code might be used, and we will always provide clear instructions on how to claim those specific rewards.

While no purchase is necessary to play, you have the option to buy Gold Coin packages to extend your entertainment. We accept major payment methods like Visa and MasterCard for these purchases, which often come with free bonus 4C Cash. When you win using 4C Cash, you can redeem your winnings for real cash prizes. To initiate a redemption, you must have a verified account and meet the minimum redemption amount. We pride ourselves on a 0% commission model, meaning you keep 100% of what you win.

We keep things simple and fair. At 4Cx Casino, any promotional 4C Cash you receive—whether from the welcome bonus, a purchase bonus, or another promotion—comes with a 1x playthrough requirement. This means you only need to play through the 4C Cash amount one time in our sports betting competitions. Once you have met this requirement, any winnings generated from that 4C Cash are eligible for redemption as real cash prizes. There are no complex multipliers or hidden terms, ensuring a transparent path from bonus to prize.

Absolutely. The 4Cx Casino platform is fully optimized for mobile use. You can access your account, make picks, and redeem prizes directly from your smartphone or tablet's web browser. There is no need to download a separate application. Our mobile site delivers the same high-performance, user-friendly experience as the desktop version, ensuring you never miss an opportunity to get in on the action, no matter where you are.

4Cx Casino specializes in a unique and engaging sports-betting-style experience. Instead of traditional slots or table games, our platform allows you to use your sports knowledge to compete in matchups and tournaments across various leagues, such as the MLB and major golf events. Our games are powered by industry-leading software from providers like Pragmatic Play, ensuring a reliable and dynamic platform for all our competitions. This focus on sports contests creates a skill-oriented environment where your predictions can lead to real rewards.

Yes, 4Cx Casino operates legally in the United States under sweepstakes laws. Our model is available to players aged 18 and over in 33 states, including California, Texas, Florida, and New York. We are not available in states like Washington, Idaho, Michigan, and Nevada, where sweepstakes betting is restricted. We adhere strictly to all federal and state regulations to provide a secure and compliant gaming environment for our players.

Account verification, also known as the Know Your Customer (KYC) process, is a crucial security measure required by law. It helps us confirm your identity, prevent fraud, and ensure you are of legal age to play. You will be asked to submit standard identification documents, such as a government-issued ID and proof of address, before you can redeem any cash prizes. This one-time process protects both you and the platform, ensuring that prizes are sent to the correct, verified winner.

If you experience any technical difficulties, a few simple troubleshooting steps often resolve the issue. First, try refreshing the page or clearing your browser's cache and cookies. If the problem persists, please contact our dedicated customer support team. You can reach us via live chat for immediate assistance or by sending an email to hello@4cx.io with a description of the issue. Our team is trained to handle technical queries swiftly to get you back in the game.

We are deeply committed to providing a safe and responsible gaming environment. We offer a range of tools to help you manage your play, including options to set limits on your purchases and session time. You can also choose to take a temporary cool-off period or self-exclude if you feel you need a break. Our responsible gaming page provides resources and contact information for professional support organizations that can offer further assistance and guidance.

Protecting your data is our top priority. We employ advanced SSL (Secure Socket Layer) encryption technology to safeguard all information transmitted between your device and our servers. This is the same level of security used by major financial institutions. Your personal details and payment information are stored securely and are never shared with third parties. You can play with peace of mind, knowing your privacy and security is rigorously protected at all times.